Visit Japan Web Guide: Registration, QR Code & Entry Tips

If you’re planning a trip to Japan, you’ve probably heard about Visit Japan Web. This official Japanese government service lets you prepare your immigration and customs declaration procedures online before arrival, helping you get ready for the airport formalities.

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Visit Japan Web is free and optional. You can prepare your information before departure, then display the QR code generated by the service when completing the relevant procedures at the airport. Travelers who don’t use the online service should follow the airport’s instructions for completing the required procedures.

In this guide, I’ll explain how Visit Japan Web works, what information to prepare, how to register your trip, and what to do with your QR code when you arrive in Japan.

What Is Visit Japan Web?

Visit Japan Web is an official online service operated by Japan’s Digital Agency. It allows travelers entering Japan, as well as Japanese residents returning from abroad, to prepare the information required for immigration and customs procedures.

The service also supports a separate tax-free shopping function for eligible visitors and participating stores.

For most international tourists, its main benefit is being able to complete the relevant information in advance instead of filling out paper forms at the airport.

You can access the official service here:

Visit Japan Web – Official Website

Always verify that you’re using the official service before entering your passport details or other personal information.

Is Visit Japan Web Mandatory?

No. Visit Japan Web is a voluntary service, not a universal entry requirement for foreign tourists.

You must still comply with Japan’s immigration and customs requirements, including any visa requirements that apply to your nationality and circumstances. If you choose not to use Visit Japan Web, follow the instructions provided by the airline and airport authorities for completing the necessary procedures.

Using the service in advance can make arrival more convenient, but it does not replace a visa when one is required or guarantee admission into Japan.

What Do You Need to Register?

Before starting, prepare the following information:

A valid passport.
An email address for your Visit Japan Web account.
Your flight and arrival details.
The address and contact details of your first accommodation in Japan.
The personal and customs information requested by the online forms.

Depending on your circumstances, you may also need additional information relating to your visa or the items you are bringing into Japan.

You can enter passport information manually if scanning it with your camera doesn’t work. Make sure that the information matches your travel documents.

Steps to Fill Out the VJW Form

0 – Create an Account: Visit the Visit Japan Web official website (https://www.digital.go.jp/en/services/visit_japan_web-en) and create an account.

1 – Register Personal Information: Provide accurate personal information, including name, passport details, nationality, and contact information.

2 – Enter Travel Details: Specify your travel dates, including arrival and departure information, as well as the purpose of your visit.

3 – Submit Informations: Upload required informations , such as your passport and visa, if applicable.

4- Generate and present QR Code at Immigration: Upon arrival at the Japanese airport, present your QR code to immigration officials for contactless verification.

How to Use the Visit Japan Web QR Code at the Airport

When you arrive in Japan, follow the airport signs and instructions for immigration and customs.

For immigration, present the code as directed by the immigration authorities. For customs, use the electronic declaration terminal or follow the instructions provided by customs staff.

The precise process may vary according to the airport and the facilities available there.

Before travelling, make sure you can access your completed registration and display the code on your device. Keep your passport available throughout the arrival process.

If you cannot display your QR code or encounter a technical problem, ask airport staff how to complete the required procedures.

Is Visit Japan Web Required for Customs Declarations?

Visit Japan Web allows you to prepare your customs declaration electronically. However, using the service does not remove your obligation to declare items when required.

Answer the questions accurately and follow the instructions given by Japan Customs. If you’re unsure whether something must be declared, consult the official customs guidance rather than guessing.

Can You Use Visit Japan Web for Tax-Free Shopping?

Yes, the service also provides a separate tax-free shopping function for eligible visitors.

Eligibility and the procedure depend on your status and the requirements of the participating store. Passport information must be registered as required by the service, and not every shop necessarily supports the Visit Japan Web tax-free QR code.

Do not confuse the tax-free shopping code with the code used for immigration and customs on arrival. They serve different purposes.

Check the official service for the latest eligibility requirements and instructions before relying on this function.

Beware of Fake Visit Japan Web Websites

Be careful when searching online for Visit Japan Web. Japan Customs has warned about fraudulent websites that imitate the official service and third-party services that charge travelers to create QR codes.

Visit Japan Web is free. You do not need to pay a private company to complete the official online registration for you.

Use the official website linked in this guide and avoid entering passport details or payment information on unofficial sites claiming to provide mandatory registration.

If a website asks you to pay a processing fee to generate your arrival QR code, verify its legitimacy before proceeding.

Frequently Asked Questions

Is Visit Japan Web free?

Yes. The official Visit Japan Web service is free. Be cautious of unofficial websites that request payment to create your registration or QR code.

Is Visit Japan Web mandatory for tourists?

No. The service is optional, but travelers must still complete the applicable immigration and customs procedures. Follow the official instructions if you choose not to use it.

How many QR codes do I need?

Immigration and customs procedures were combined under one QR code in January 2024. The tax-free shopping function is separate.

When should I complete Visit Japan Web?

Complete the registration before departure so you have time to check your information and resolve any problems. Make sure your travel and declaration details are accurate.

Can I complete Visit Japan Web on my phone?

You can access the service online and prepare your information before travelling. Make sure you can log in and display your QR code when needed. Keep your passport available as well.

What happens if I don’t use Visit Japan Web?

You can still follow the applicable arrival procedures using the alternatives provided by the airport authorities. Ask airline or airport staff for instructions if you’re unsure which forms or procedures apply.

Does Visit Japan Web replace a visa?

No. Visit Japan Web is an online service for preparing arrival procedures. It does not replace a visa or change the entry conditions applicable to your nationality.

Final Thoughts

Visit Japan Web is a useful way to prepare for your arrival in Japan, especially if you want to organize your documents before leaving home.

Register through the official website, enter your information carefully, and make sure you can display your QR code when you arrive. Remember that the service is free and optional, and always follow the latest instructions from Japan’s immigration and customs authorities.

A little preparation before departure can make the first steps of your Japan trip much smoother.

Visit Japan Web: Complete Guide to Registration and QR Codes (2026)